Tel: 020 3289 7704 / 07515 851691
This interactive training course covers all aspects of customer service skills, knowledge and attitude. It is ideal for all types and sizes of organisation, including internal customer support.
This highly practical course is ideal for IT and technical support staff, managers, engineers and team leaders. Includes telephone, email and face to face communication skills training.
Stop selling and help customers buy...sales training for customer service staff.
Customer-centric skills for better up and cross-selling on the phone, by email on-line and face-to-face
A full range of courses delivered on your premises.
More learning with less time off-the-job
For all internal and external support staff and engineers.
Ideal for specialised support and user applications.
How to stop selling and make it easier for customers to buy.
One-day practical course.
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